Terms of Service

Last updated: 24th April 2024

These Terms of Service ("Terms") govern the use of the MealProAI website (www.mealproai.com) and the MealProAI mobile application ("Application") provided by QUESTPIE s.r.o. ("we," "us," or "our"). By accessing or using our Website or Application, you agree to comply with and be bound by these Terms.

1. Credit-Based System 1.1 Purchase and Utilization of Credits

In our meal planning application, credits may be purchased by users and are required for generating personalized meal plans. These credits offer flexibility and may be utilized at any point to access a diverse array of services within the application, including the creation of weekly meal plans or alternative meal ideas that align with user preferences.

1.2 Automatic Recharge Feature

To guarantee continuous service and enhance user convenience, our application is equipped with an automatic recharge feature. This functionality proactively replenishes the user's credit balance when it descends below a designated threshold, thereby ensuring a consistent availability of credits for meal planning.

1.3 Policy on Non-Refundable Credits

It is important for users to note that once credits are purchased, they are non-refundable. We advise users to prudently assess their meal planning requirements prior to the acquisition of credits.

1.4 Utilization of Coupon Codes for Enhanced Benefits

Coupon codes are available for users seeking additional value from our services. These codes can be applied to receive complimentary credits, discounts on purchases of credits, or supplementary credits with a purchase. This facilitates a greater return on investment and enriches the personalized meal planning experience.

2. User Accounts 2.1. Account Creation

Users must create an account to access the full functionality of MealProAI. By creating an account, users agree to provide accurate and complete information.

2.2. Age Requirement

Users must be at least 18 years old to use MealProAI. Accounts found in violation of this requirement may be terminated.

2.3. Account Security

Users are responsible for maintaining the security of their accounts and passwords. Any unauthorized use should be reported immediately to [email protected]

3. Data Usage and Privacy 3.1. Data Collection

By using MealProAI, users agree to the collection and processing of their information as outlined in our Privacy Policy.

4. Termination 4.1. Termination by User

Users can terminate their account at any time by following the account deletion process outlined in the MealProAI platform.

4.2. Termination by Us

We reserve the right to terminate or suspend user accounts for any reason, including but not limited to violations of these Terms.

5. Governing Law 5.1. Applicable Law

These Terms are governed by and construed in accordance with the laws of Slovakia.

6. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at [email protected].

Thank you for choosing MealProAI!

24th April 2024